Testimonials
“We’ve operated JCB machines for 32 years and they’ve always been a good machine. We’ve never had a bad one and they’ve always been reliable. Holt JCB is right on our doorstep and they give us a really good service too.”
Mark Farwell Plant Hire, Dorset
At Holt JCB we are committed to providing an expert and professional service to ensure your machine’s uptime is maximised. Our service team comprises of over 30 engineers and support staff
The 350 years of engineering experience, constant training, wide range of diagnostic and specialist equipment combined with being voted the highest for customer care in the UK dealer network*, you can be confident that you will receive excellent customer service
We have the expertise and logistical capabilities throughout the region to respond rapidly to your needs. So whether you require a service, attention for a breakdown or repair or technical advice, please give your local depot a call. We are waiting to help
We aim to attend your machine breakdown within 2 hours
We are proud to be able to deliver a “78% First Time Fix”* when attending your machine
We will ensure you have a fully detailed invoice including justification of charges and details of work conducted
We are proud to offer an out of hours, fully responsive, routine servicing and repair service for your business and your assets
We take responsibility to manage your machine assets in partnership with you our valued customer
For more information on the service we offer please contact Mark Sydenham, our Aftermarket General Manager on 07836 699824
* JCB Customer Care Survey Q1 2013